We want your shopping experience with us to be easy and enjoyable! Its operated by Simply Stylish. We understand that plans can change, and sometimes you may need to cancel your order. To make it as simple as possible, here’s everything you need to know about our cancellation policy.
We strive to accommodate cancellation requests, but whether we can cancel your order depends on its status – if it's still being processed or if it’s already shipped. For certain items, like custom or personalized products, cancellation rules may differ.
To check if your order can be canceled, just log into your account or reach out to our customer support team. For the best chance of successfully canceling your order, act quickly – once the order is in the shipping process, cancellation may not be possible.
Cancelling your order is easy:
If you need any help or run into any issues, our customer support team is always here for you. Please note that cancellations can only be processed before your order has been shipped or processed.
Once your order is successfully canceled, we’ll initiate a refund to your original payment method. Refunds typically take a few business days to process, depending on your payment provider. If you have any questions about your refund, don’t hesitate to reach out – we’re happy to help!
While we do our best to accommodate cancellation requests, there are a few exceptions:
Custom or Personalized Products: Once production has begun, these items cannot be canceled.
Shipped Orders: Once your order is packed or shipped, it can no longer be canceled.
Special Promotions or Clearance Sales: Orders made during special sales may have specific cancellation rules, which we will clearly communicate during checkout.
If you’re unsure whether your product is eligible for cancellation, our customer service team is here to provide more details.
Please note that our cancellation policy may change at any time without prior notice. We strive to keep the information accurate, but occasional errors may occur. By placing an order, you agree to waive any claims related to cancellations. We also reserve the right to refuse or cancel any order that violates our terms or appears to be fraudulent.
If you have any questions about our cancellation policy or need assistance, feel free to reach out. You can email us at simplystylish1466@gmail.com, and our team will be happy to assist you, ensuring your shopping experience is as smooth and enjoyable as possible.