To cancel, log into your account, go to 'Order History,' select 'Cancel,' and follow instructions. Cancel before shipping for better chances. 

Once an order is shipped, cancellations aren’t possible. Contact customer support immediately for assistance before your order enters the shipping process.

Customized products can't be canceled once production starts. Ensure you're satisfied before placing the order, as these items are made specifically for you.

Once canceled, a refund is processed to the original payment method within a few business days. Timing varies by your payment provider.

We deliver across India. Unfortunately, international shipping is not yet available, but we hope to expand to other regions soon. 

If you receive damaged items, contact customer support within 48 hours with photo proof. We’ll investigate and offer a replacement or refund.  

Delivery typically takes 3-8 business days, depending on your location. Orders are processed within 1-2 business days excluding weekends and holidays. 

Once your order is processed or shipped, the address cannot be changed. Contact us immediately for assistance if it’s still in processing. 

To return, email us within 48 hours or log into your account. Ensure the item is unused, with tags, packaging, and the invoice intact.  

Certain items, such as innerwear, swimwear, personalized products, and sale items, are non-refundable due to hygiene and policy restrictions.

Refunds are processed within 5-7 business days after we receive your returned item. Refunds are credited to your original payment method.

Exchanges are generally not offered. Please contact customer support if you have any issues with your purchase. We'll guide you through the return process.